Single-Page Site Refund Policy:

If you do not sign the contract and/or provide us with the completed spec form within 7 business days of receiving it, we will automatically refund you and cancel out your order. Both items must be completed for us to move forward.

Once the contract and form has been completed and submitted to us, we will begin setting up the domain and hosting, as well as our research and development. (R&D)
During this time, and prior to us presenting a draft to you, we can refund 50% of your total paid if absolutely necessary / something comes up on your end, without any questions asked. This is as a courtesy because we know sometimes the unexpected can occur.

Once we present your design / draft of the site:
If you dont like anything, we will provide up to 3 rounds of revisions. (This means three opportunities to request any changes you would like made.)
At this point, we cannot offer a refund.
If you are absolutely not satisfied after completion of your requested revisions, we can offer a shop credit of $100.00.
We will also delete your site files, content, design, and anything else you shared with us.

And of course, once you have approved the design and completed the sign off form, we cannot offer any refunds nor site credit.

In the event that we cannot provide the service to you for any reason on our end, we will refund you ourselves based on the step we were at in our process as referenced above.

Refund process (when applicable):
You must notify us by email or phone call with your request and reason. Please provide your full name and entity name, and please allow 1-2 business days from receiving this notice to process the refund.
Refunds may take varying times to appear on your credit card statement or payment method statement / transaction history, depending on your company / processor. We will notify you by email when your return has been processed.